Dear Sir, I am Mihir Kumar having idea mob. no- [protected].
Sir I dialed the number *122# for confirmation of special recharge for my idea number.
I found that recharge of rupees 120 and 200, I will get full talk time, then I recharge rupees 120 on 10/07/14, but I get only 103 rupees, when I talked about it with your C. Care, some Excutive said you will get the rest balance from 4 to 24 Hrs from the date of recharge.
On 11th July at 12:30 pm I checked my balance till time the rest balance has not come. I talked with your c.c.e Mr Gaurav, he replied no there is no any information besides us about it, and you can't get the rest balance.
So sir tell to the whole india, You are giving an Advertisement ( ULLU BANAWING) in several indian channels, and
truely you are making fool in front of all.
You may think I am lying, Sir check you system from last 15 days how much time I have re charged the said number. and all recharges were full talk time of 59 and 65. always I was re charging these amounts for full talk time.
This time I think why will re charge 65 again & again, re charge of 120 will save some time and it's validity is unlimited where is 65 recharge is for 9 days.
So sir you say as a human manner, am I a fool? where getting full talk time in 65, why will I re charge 120 where
I will not get full talk time.
Thanks & Regards
Mihir Kumar
Mob- [protected] / [protected]
Was this information helpful?
Your complaint for recharge has been resolved and we regret to inform you that the recharge offer is not eligible for your Idea number. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular