[Resolved]  Idea Cellular — regarding refund for a recharge of 1000 rs. by mistake

Today (15/02/2020) i was sending 1000 rs to a rtail shopkeeper in his account using his mobile number by using paytm. But but by mistake i did recharge of 1000rs on his mobile no. Sameday i contact idea company by mail for refund and for cancel the recharge but they refused. Shopkeeper doesn't require top-up recharge. What should i do now.1000rs is not small amount for me.
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Mar 30, 2020
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Feb 25, 2020
Idea Cellular Customer Care's response
Dear Customer,

As per our recent communication, we have informed you that contact to respective team.

Regards,
Prajakta
Complaint comments 

Comments

[protected] Please Block This Number As It Has It Lost Please
Rasuri Satyanarayana's reply, Feb 10, 2020
Please Block This Number
Rasuri Satyanarayana's reply, Feb 10, 2020
79956 60137 Please Block This Number As It Has Been Lost
Idea Cellular Customer Care's response, Feb 25, 2020
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Prajakta
My number is registered in the name of Deepak Bhagtani.
There is no network on my mobile number from last five days.
Not able to contact Idea company.

Can anybody tell me what is the problem with idea ??

Are they winding up
Idea Cellular Customer Care's response, Feb 25, 2020
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Prajakta

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