[Resolved] Idea Cellular — Regarding Tariff Plan

sheetal0602jain

from Nagpur, Maharashtra

Address:	Mumbai City, Maharashtra
Website:	www.ideacellular.com

This is regarding recharge of Rs. 347 and promised me to provide the 28GB data for 28 days and unlimited calls but as far as calls are concerned I am fine with it but I am only getting 2GB data.

Recharge date: 6th April, 2017
Number: [protected]

I am getting flash message regarding this recharge and after doing the same recharge I was not given the benefits so please look into this matter and I also contact with customer care but no response!

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May 11, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Apr 08, 2017

Idea Cellular Customer Care's response Hi Sheetal,

We regret the inconvenience caused to you. We have your contact details. We will get back to you shortly.

Regards,
Maroof

Verified Support

Apr 09, 2017

Idea Cellular Customer Care's response Hi Sheetal,

As per your recent telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Mangesh