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Idea Cellular

[Resolved]  Idea Cellular — regarding the data balance deduction and bad response from customer care representative

Address:Ranchi, Jharkhand

i have recharged a 2G data pack of 1GB in my no. and then after, because of slow speed, i have recharged a 3G data pack again of 70 mb... after using 70 MB my data balance shows 0 kb... i didn't use any of my 2G data balance and it is showing i have 0kb data balance left..when i asked customer care representative about this they are not able to answer my query..
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Aug 7, 2021
Complaint marked as Resolved 
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Dear Customer,

We regret the trouble with your data balance. Please allow us some time to check and revert with an update. You can also call 198 from your Idea mobile for further assistance.

Thanks & Regards,
Customer Care, Idea Cellular
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