Idea Cellular — Request for waiver of rs..415/- for unauthorised charges of vas services.

Mohanlal H, Parmar — Unauthorised charges of VAS Services such as VIP Games,Video Talkies,Biscoot Store & Gamifive on my idea mobile 9725000113.

It is to mention here that I am getting SMS from Idea Cellular Ltd. regarding forcefully imposing VAS Services such as VIP Games, Video Talkies, Biscoot Store & Gamifive on my idea mobile [protected]. Further I am charged for VAS Services such as VIP Games, Video Talkies, Biscoot Store & Gamifive for which I have never requested nor applied for availing such services and I have not utilized VAS Services such as VIP Games, Video Talkies, Biscoot Store & Gamifive, eventhough I am charged VAS sevices. Therefore it is requested that all the above mentioned VAS Services such as VIP Games, Video Talkies, Biscoot Store & Gamifive may be stopped & De activated immediately and I should not be charged for the same which is I have not utilized or requested for the same failing which I will be compelled to move to Consumer Forum. M.H.PARMAR

Idea Cellular — Unauthorised charges of Rs.415/- for VAS Services such as VIP Games,Video Talkies,Biscoot Store & Gamifive on my idea mobile 9725000113.

In spite of repeated request & reminder for STOP & Deactivate the VAS Services such as VIP Games, Video Talkies, Biscoot Store & Gamifive on my idea mobile [protected] during the month November-2015 & December-2015 I was charged Rs.415/- vide Bill No.[protected] dated 25.12.2015 A/C No.[protected] for the VAS services such as VIP Games, Video Talkies, Biscoot Store & Gamifive which are I have never used or requested for the same as detailed below : VAS SERVICES PERIOD AMOUNT [Rs.] Video Talkies...26/11/15 to 2/12/15 Rs.35.00 Video Talkies...3/12/15 to 9/12/15 Rs.35.00 Video Talkies...10/12/15 to 16/12/15 Rs.35.00 Video Talkies...17/12/15 to 23/12/15 Rs.35.00 Video Talkies...24/12/15 to 30/12/15 Rs.35.00 Biscoot Store... 4/12/15 to 10/12/15 Rs.35.00 Biscoot Store... 11/12/15 to 17/12/15 Rs.35.00 Biscoot Store ...18/12/15 to 24/12/15 Rs.35.00 Gami five...13/12/15 to 26/12/15 Rs.45.00 VIP Games ... 04.12.2015 to 03.01.2016 Rs.90.00 Total Rs.415.00 It is to mention here that I have requested or demanded for VAS Services such as VIP Games, Video Talkies, Biscoot Store & Gamifive and I have never utilized such services so charges made to me are unauthorized charges and I am not liable to pay such charges . You are requested to waive the Unauthorised charges of Rs.415/- for VAS Services such as VIP Games, Video Talkies, Biscoot Store & Gamifive on my idea mobile [protected]. After getting confirmation for waiver of charges of Rs. 415.00 I will pay the Idea Bill failing which I will move to the consumer forum for Unauthorised charges of VAS Services such as VIP Games, Video Talkies, Biscoot Store & Gamifive on my idea mobile [protected]. Kindly convey your decision/Approval for waiver o[censored]nauthorised charges of Rs.415/- for VAS Services on my idea mobile [protected]. M.H.PARMAR