| Address: | 380006 | | Website: | Biscoot Store charges |
Request for waiver o[censored]nauthorised charges of rs.35/- for vas services of biscoot store on my idea mobile [protected].
Dear sir,
As per my repeated request for stop & deactivate the vas service of biscoot store on my idea mobile [protected] on 12.1.2016 & same was stop & deactivated on the same day at 12.08am on 13.1.2016 within 10 minutes from message of start & i was conveyed vide 54300 from idea but eventhough i was charged rs.35/- vide bill dated 25.1.2016 a/c no.[protected] for the vas service of biscoot store which is already deactivated on 13.1.2016 at 12.08am.
Vas services... Period... Amount [rs.]
Biscoot store......12/1/1 to 18/1/16... Rs.35.00
It is to mention here that i have requested or demanded for vas service of biscoot store and i have never utilized such services so charges made to me are unauthorized charges and i am not liable to pay such charges. As per sms received on 12.01.2016 at 11.58pm biscoot store was started which was stopped & de activated within 10 minutes at 12.08am on the basis of my sms to idea at 155223 you are requested to waive the unauthorised charges of rs.35/- for charge of biscoot store on my idea mobile [protected]. After getting confirmation for waiver of charges of rs. 35.00 i will pay the idea bill failing which i will move to the consumer forum for unauthorised charges of biscoot store for i have evidence of sms from idea for stop & de activation of biscoot store services on the base of my request made on 155223 to idea.
Kindly convey your decision/approval for waiver o[censored]nauthorised charges of rs.35/- for biscoot store on my idea mobile [protected] vide bill dated 25.01.2016.
M. H. Parmar Was this information helpful? | 
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