Address: | 380006 |
Website: | VAS SERVICES |
Subject:request for waiver o[censored]nauthorised charges of rs.415/- for vas services such as vip games, video talkies, biscoot store & gamifive on my idea mobile [protected].
Dear sir,
In spite of repeated request & reminder for stop & deactivate the vas services such as vip games, video talkies, biscoot store & gamifive on my idea mobile [protected] during the month november-2015 & december-2015 i was charged rs.415/- vide bill no.[protected] dated 25.12.2015 a/c no.[protected] for the vas services such as vip games, video talkies, biscoot store & gamifive which are i have never used or requested for the same as detailed below :
Vas services period amount [rs.]
Video talkies...26/11/15 to 2/12/15... Rs.35.00
Video talkies...3/12/15 to 9/12/15... Rs.35.00
Video talkies...10/12/15 to 16/12/15... Rs.35.00
Video talkies...17/12/15 to 23/12/15... Rs.35.00
Video talkies...24/12/15 to 30/12/15... Rs.35.00
Biscoot store... 4/12/15 to 10/12/15... Rs.35.00
Biscoot store... 11/12/15 to 17/12/15... Rs.35.00
Biscoot store...18/12/15 to 24/12/15... Rs.35.00
Gami five...13/12/15 to 26/12/15... Rs.45.00
Vip games... 04.12.2015 to 03.01.2016... Rs.90.00
Total... Rs.415.00
It is to mention here that i have requested or demanded for vas services such as vip games, video talkies, biscoot store & gamifive and i have never utilized such services so charges made to me are unauthorized charges and i am not liable to pay such charges. You are requested to waive the unauthorised charges of rs.415/- for vas services such as vip games, video talkies, biscoot store & gamifive on my idea mobile [protected]. After getting confirmation for waiver of charges of rs. 415.00 i will pay the idea bill failing which i will move to the consumer forum for unauthorised charges of vas services such as vip games, video talkies, biscoot store & gamifive on my idea mobile [protected]. Kindly convey your decision/approval for waiver o[censored]nauthorised charges of rs.415/- for vas services on my idea mobile [protected].
M. H. Parmar
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Customer Care, Idea Cellular