[Resolved]  Idea Cellular — Security Amount On Postpaid Connection Not Give me Back.

Address:Agra, Uttar Pradesh

I take a pospaid connection by Avtar Communication (Idea Cellular Limited) on 09/09/2014 in my city...now i have no use for this postpaid connection so, i disconneted it by avtar communication before some days..i told him that my security amount refund to me or adjusted in my phone bill...so, they can not give me any answer on this also they cant be adjust the security amount in phone bill and told me that security amount may be refunded or not we cant say anything about security amount...and they also misbehave to me on this matter...i have a proof of security amount deposited...i attached the picture with this message..please check it and please help me on this matter...thanks Rajesh Kumar
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Aug 13, 2020
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We understand your concern and regret the inconvenience. We have your noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We regret the inconvenience caused. Please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular
My Contact Number is [protected]
today 25 days complete to register the complaint..but no solution provide by Idea cellular...i want my security money back as soon as possible..i also take action regarding idea local service provider person that talk to me miss behave on the phone regarding bill amount of the phone..reply me soon on this complaint
Yet no reply by idea cellular..i waited for many days...refund money soon...i already submit the proof of the security amount so why u late to refund the money...

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