[Resolved]  Idea Cellular — service of idea store people

I went to idea store located at ranni pathanamthitta district to take a duplicate sim card for my wife. I dont know for what reason, those people are not at all interested in providing me with that service. Simply telling with some lame excuses like machine complaints, you should go to other store, here u wont get sim card. There is no facility here.
It may be because these store does not get any benefit for duplicate sim.
It is beacuse of these type of services people migrate to other service providers. Idea look in to this matter seriously so that customers get good service