[Resolved] Idea Cellular — severe call drop issue during call @ malayattoor

[email protected]

from Mumbai, Maharashtra

Address:

Ernakulam, Kerala, 683587

Whenever we are trying to make a call using idea network on my area (Sebiyoor - manappattuchira road, near manappattuchira, malayattoor, kalady, kerala) we will face serious call drop issue.
Every month i am paying plenty of money to avail the data & call facility on my idea connection no.[protected].

Even after repeated complaints they are not ready to resolve the issue and giving fake commitments. As a consumer i request kind support from consumer complaints forum to sort out the issue as soon as possible.

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Dec 2, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Oct 21, 2017

Idea Cellular Customer Care's response Dear Customer,

Apologies for the inconvenience. We would like to inform you that, we are serving best optimized network site nearby your area as its low coverage building. Hope!your concern is discussed and resolution is communicated.

Regards,
Lakshmi.