[Resolved]  Idea Cellular — signals

Address:	411016
Website:	www.ideacellular.com

I have been using idea since a long time. The signals were fine until the mid of july 2018 and i am still facing the issue. I live in gokhalenagar area of pune. When i shifted there, i was satisfied with the signal i used to get but like from the mid of july 2018 the signals have gone really weak. I get one bar of 3g data and everytime to get 4g i have to put the phone on airplane mode and then use it. But that lasts for not even 2 minutes and the signal goes back to 3g. A lot of my transactions have failed due to the same. I also complained through there customer care number but it was of no help and they told me that i should check the network coverage in the idea app. This wasn't even the solution to my problem. I don't even think that they understood my problem. I pay rs. 650 every month for these services but this is what i have been getting in return since the last month i. E. July. Kindly help me out here.