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Idea Cellular

[Resolved]  Idea Cellular — sim card blocked by 15 days

Address:Thane, Maharashtra, 401506

Dear Sir/Madam,
My sim card is blocked by the reason of non-linking of kyc adhaar.
So, completed the procedure and I submitted my kyc adhaar to the Idea Gallary(4S communication) in BOISAR.
They assured it will be re- activated within 4 days and even charged also RS.100 for this procedure. But its 15 days gone and my sim is still blocked and they are responding they have no idea when it will unblock.
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Oct 26, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Sep 25, 2017
Idea Cellular Customer Care's response Dear Customer,

We regret that you have to face this. Please share Idea contact number, wherein problem persist. We shall get back to you at the earliest with best resolution.

Regards,
Lakshmi.
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Comments

My problem is still not solved, sim card is not working yet.
Reply
Idea Cellular Customer Care's response, Sep 25, 2017
Verified Support
Dear Customer,

We regret that you have to face this. Please share Idea contact number, wherein problem persist. We shall get back to you at the earliest with best resolution.

Regards,
Lakshmi.

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