Idea Cellular — sim card is not activated

Address:Surat, Gujarat

i have a purchased a idea postpaid sim card dated 13/2/2015 at surat.that sim card was not activated...sim card is registered name is UTKARSH GOYAL...when i was call a custmer care then he says me "sir, it's not my responsibility please go to idea care" your custmer care excutive name was sunny ...my mobile number is [protected]...that was not activated your company is more time consumed to activate a simcard...any replay for this matter you will call me on my mobile number [protected]
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Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We wish to inform you that the service for your Idea number has already been activated. For further assistance, kindly contact to our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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