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Idea Cellular

[Resolved]  Idea Cellular — Sim connection on hold after all document submission

Address:712101

Respected Sir,
I am Soumit pal. working at Durgapur Chemicals Ltd. (A Govt. of West Bengal Enterprises) in Environment Fire safety department.
I am Using [protected] (IDEA network) more than last five years. This number on hold form 11.02.2016, receive a massage that mobile [protected] disconnected due to incomplete documentation. This types of same problem occurs last one year ago. on that time i was submitted all the documents on that time. Improper documentation of Idea cellular is creating poor service and we have not lots of time to solve same problem on regular basis.
why this types of harassment occurs in regular basis, this is a very important and emergency numbers.

Please take necessary action and solve the problem on urgent basis.


Soumit Pal
[protected]
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Aug 9, 2021
Complaint marked as Resolved 
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Comments

Dear Customer,

We regret the inconvenience. Your contact details are with us and we will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Customer,

As per your telecon with our customer service associate on 13th Feb 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Reply

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