[Resolved] Idea Cellular — sim deactivated and not started yet

rajbodke

from Bengaluru, Karnataka

Address:	Pune, Maharashtra, 412114
Website:	www.ideacellular.com

My sim got deactivated or closed operating without any intimation on 28th Feb 2018. Number : [protected]
I raised request in online by calling going to customer care office 3-4 times. I got new sim saying Sim Exchange required.
Still sim is not activated. I received the verification call in morning today at 10.00 am on 1st march 2018. then also sim not yet activated. Again customer care saying request rejected. Please resolve my issue asap. Its impacting my career and business, I already missed so many important communications.
I want verification call on [protected]. Its worst service I found with IDEA team. After contacting so many times issue not resolved. Visited store: 4 times, Online chat: 3-4 times, Mail: 2times, On call : 3-4 times. But issue not resolved

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May 1, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Mar 31, 2018

Idea Cellular Customer Care's response Dear Customer,

Sorry for the trouble caused. We're unable to fetch the details from the given number. Hence, we request you to provide us your correct Idea contact number to assist you better.

Regards,
Neha