Idea Cellular — sim service off i'm vistar idea office take duplicate sim but not active

Address:	Bangalore, Karnataka, 560066
Website:	Dear sir / madem My mobile number is 9743837866 one day automatically mobile network out I'm ca

Dear sir / madem
My mobile number is [protected] one day automatically mobile network out i'm call customer service i'm asking number why to not working, network not coming customer care people told me idea side everything ok chake other hand set i'm trai but not working and he told visit idea store, i'm visit kundan halli idea store pin code 560037 store person chake and he told sim problem and he gives 1 duplicate sim card and he told balance low i'm paid 60 sim not active again visit again 1 sim card give sim i'm give him all id prof sim exchange sr no[protected] sim no is[protected] but not active last 1 months i'm visit idea store 7 time but active still pending so please active my number thank you