[Resolved]  Idea Cellular — Sim showing inactive

This is very unfortunate to see that my idea number: [protected] is inactive from this morning and when i contacted the customer service they informed me that i have requested for the port and should contact delhi customer service as the mobile number is of delhi. However i have never requested for any port still trying to contact them but it is near to impossible to reach them as i am in the queue from past 2 hours and still no agent is there to receive the call.

I am working from home and this is the only number i have to coordinate within my team. I am unable to use it as it is inactive from the morning and nobody is able to contact me. I am dropping this email because it is impossible to reach a customer service agent.

Kindly look into this at the earliest as it's impacting my work anc my whole team.