[Resolved]  Idea Cellular — sim showing no network and service

Address:

400058

My Idea no [protected] is from MP and now I am at Mumbai in roaming with 398 postpaid plan. Since 1st July 2018 my sim not showing any network and service. Hence i made complaint to Idea customer care on same day and they told to resolve the issue in 24 hrs. But when same not resolved, i visited Idea store Andheri West. They tried their best and given me a new SIM and told that it will be solved by Idea MP and they have escalated the issue to right people and it will take 24 hrs. But now even after 8 days issue is unresolved. They have also false closed my complaint and when I contacted them on 6th, they asked to log a new complaint and told that it will be resolved by 7th evening, but even as of now it is unresolved. Worst part is that they not even call and explain about problem and possible solution. I have even sent a mail to appellate but their is no response.
Regards
Vivek
[protected]
[protected]