[Resolved] Idea Cellular — SMS CHARGES AS RS.20/- AS GAMEPIND20 PLUS SERVICE TAX | |||
MY MOBILE NUMBER IS [protected] WHICH IS LIFETIME POSTPAID CONNECTION OF IDEA. SINCE 2 MONTHS THEY ARE CHARGING SMS CHARGES AS GAMEPIND20. I HAVE NOT SUBSCRIBED FOR THE GAMEPIND20 SERVICE. I DONT KNOW WHY THEY HAVE ACTIVATED THE GAMEPIND AND WHY THEY ARE CHARGING LIKE THIS. I HAVE BEEN MAKING COMPLAINTS TO CUSTOMERSERVICE IDEA BUT NO RESPONSE FROM THEM. I DONT KNOW WHAT IS GAMEPIND. SIMPLY THEY ARE CHARGING WITHOUT CUSTOMER NOTICE. THEY ARE LOOTING THE CUSTOMERS BY CHARGING WITHOUT ANY REQUESTS. THE SERVICE PART OF IDEA CELLULAR IS VERY WORST. THE CHARGES HAVE TO BE REVERSED AS THERE IS NO REQUEST FOR ACTIVATING GAMEPIND FROM MY SIDE. N S SUDHAKAR ONE OF THE VICTIM OF IDEA CELLULAR Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Customer,
We wish to affirm that your concern has been acknowledged and your complaint for billing has been initiated by us, under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
We wish to affirm that your concern has been acknowledged and your complaint for billing has been initiated by us, under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
My mobile number is [protected] which is prrpaid connection of idea. On 21 februaru early morning they automatically deducted rs 35 for gamepind service . I have not subscribed for the gamepind service. I dont know why they have activated the gamepind and why they are charging like this. I have been making complaints to customerservice idea but no response from them. I dont know what is gamepind. Simply they are charging without customer notice. They are looting the customers by charging without any requests. The service part of idea cellular is very worst. The charges have to be reversed as there is no request for activating gamepind from my side. Masihuddin one of the victim of idea cellular
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We deeply regret the inconvenience. We have your contact details. Please give us some time so that we can get in touch with you and discuss your concern.
Thanks & Regards,
Customer Care, Idea Cellular