Idea Cellular — SMS service and Alert on reaching govt permitted 100 sms per day

Address:530016

My mobile [protected] with idea net work - SMS offer - my request to the service provider to give an ALERT or STOP messages after free permitted 100 sms per day is denied and said that not possible. Charging 1/- per sms from the balance. Do not know when we completed 100 sms on a day. If an ALERT system introduces, customers are not charged unnecessary - one way of cheating . Pl do rectify and they can add this alert service atleast on request by customers. K Raghu
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Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We understand your concern and regret the inconvenience. We have your contact details. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We wish to affirm that your concern has been acknowledged and your complaint for wrong deduction has been initiated by us, under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate on 12th Oct 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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