[Resolved]  Idea Cellular — Sold me two idea fraud sims on name of idea

Address:New Delhi, Delhi

Hi Team, I am very old customer of idea, And I am using postpaid connection more than 6 years and my mobile number is [protected]. I receved a call from idea on 06/10/2014 morning that we are offering new prepaid connection for 2 year validity plan with 10 paisa for local calls and 30 paisa for std calls for RS. 650 and this offer will be valid for two years. He gave me two very nice number [protected] and [protected], Rs. 650 for each number and extra Rs. 500 for [protected]. At 4 pm their executive comes at my place and give me two brand new idea sim, he told his name Sushil and his contact number was [protected], he gave me the idea's printed amount receipt and application forms copy for both numbers. He told me that number will be activated in next two hours. The person who was the senior member of their team told his name Amit and his mobile number was [protected]. After this no one pick up their phone. half of time their number is switched of and rest of time they don't pick up the calls. They have team of people. I buy a lot of time numbers by telecallers but this is the first time I have face the fraud on name of Idea. These persons must be fro any idea distributor's or dealers because they offered me these numbers which is not activated them and have all the documents like application forms and idea payment receipt. I have these with me. Could you take legal action against them, because you can easily traced their number and can catch them with the help of police. They took my documents for this. Because they are damaging idea name and fraud with me of Rs.1800. Regards Amit Bondwal M:[protected]
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Aug 14, 2020
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

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