[Resolved]  Idea Cellular — sr# c[protected] feedback

Address:

Pune, Maharashtra, 411061

Hello sir,

I have made this complaint on 21/09/2018 since then i had spoken with two of your customer care representatives. Both of them have not been able to give me satisfying answers, hence i asked them the name or email address of his or her senior and requested them to do not close the ticket until my problem is solved.

I am specifically disappointed with the treatment i got today on call, the girl disconnected the call without my confirmation (Please listen the recorded communication).

One more thing, i can see the status closed on the ticket tracker and the dates are surprisingly misleading, like closure date is yet to come. (Attached).

Please do not close this request until i am satisfied with the resolution.

Please help me, as i facing the problem sine 4 years, and i am really frustrated now and thinking of changing the service provider.

I seriously hope the positive work on this.

Many thanks!
Chetan giri
Mob #[protected]