[Resolved]  Idea Cellular — staff abusing

Address:

Ghaziabad, Uttar Pradesh, 201009

Idea staff is talking like goons with my family while i am living out of india.
Idea staff words are "ghar se uthwa denge"

They are talking about some idea bill of 1275 rupees. Which number they don't know. Where is the bill, they don't know. They said idea given us complaint that your bill is due and we are calling from court.

I was using idea number in bangalore before 6 months and i closed my number and ported my wife number to prepaid as i was moving out of country. After i moved, i haven't received any bill or any payment reminder if pending for any of my number (Neither email nor mail to my permanent resident).

Now suddenly they are talking like goons without any bill or any information? My wife got scared and paid the said amount to idea people as she could not reach me to discuss, i was in different time zone and i was sleeping when it happened.

Idea staff given my wife 1 hour of time to pay the said amount or "ghar se uthwa denge" kind of language. They called 40 times to my sister with bad abusive language.

I called idea apellete team and asked to take an action against their for harassment.

We got call from below numbers :
[protected]
[protected]

In case you want to reach out to me:

[protected] - my wife
+1 [protected] - my international number