[Resolved] Idea Cellular — swapping from corporate account to normal

[Resolved] Idea Cellular — swapping from corporate account to normal

P Parthiban Raj from Chennai, Tamil Nadu

Dear sir/madam, For the past three years i'm using your net work. Swapped from other network to yours but my account from the beginning says it's corporate i didn't mind though as my bill payment was done automatically from my account. Recently for four months in paying it through idea outlet. When enquired about details personnel said it's a corporate account and it could not be changed until a noc is provided, i could not provide a noc as i didn't submit any official documents but your system says though i want to continue with idea but as prepaid so please do the necessary asap. Regards, Parthiban raj. Was this information helpful? No (0) Yes (0)
Apr 15, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Mar 14, 2018 Idea Cellular Customer Care's response Dear Customer, Apology for the inconvenience caused. We would request you to contact your respective Relationship manager of your company to get NOC stating that you wish to activate the mentioned number as individual in prepaid and you are no more part of existing plan of particular complany. Kindly visit your nearest idea store along with NOC to process the request. You can get to know the nearest idea store by visiting https://www.ideacellular.com/customer-care/need-help/locate-idea-store?cid=tamil-nadu Regards, Neha
1 Comment	Share
Submit Close

Related Idea Cellular reviews

View all 16713 Idea Cellular Reviews

Comments

prince777

from Lucknow, Uttar Pradesh

Sir irrelevant messages are still coming on my no-[protected] instead of registered in ndnc please look into this at the earliest because i raised this to idea but no action has been taken. I have sent images of these messages to idea but still received it.

Idea Cellular Customer Care's response, Mar 14, 2018

Verified Support

Dear Customer,

Apology for the inconvenience caused. Kindly share the screenshot of the promotional messege which you have receieved in last 3days so that we can assist you better.

Regards,
Neha