[Resolved]  Idea Cellular — take strict action against idea store

Address:

Haridwar, Uttarakhand, 249407

Hi
My self shashi bhushan
Contact no. :[protected]
Alt. Cont. No.:[protected]

Store name: vicky communication
Store in-charge naveen chauhan
Contact no.:[protected]
Store receptionist name: deepak

Today i visit idea office i. E. Vicky communication
Which is located in vanprastha ashram, jwalapur, haridwar, pin code:249407
I said deepak ji, i want to replace our pre-paid sim
Card. They told me pre-paid sim replacement charge 160/-.
(50/- by account & 110/- by cash. Total amount is 160/-.)

But when i talk to idea customer care they told me 50/- by in your idea account.
After, talking idea customer, again i inform him (Deepak ji) they told me 160/- rupees is fix charge.
I also talk to naveen chauhan ji they also tell me deepak gave you right information. Nothing i will do for you.
Naveen chauhan ji told me deepak ji take there service/duty charge.

I am sending you call recording & some images.
I am totally unsatisfied with this store.
Kindly request you please take strict action against vicky communication idea store or close it's license permanent.
If you don't do so then you send me letter where you are not capable to take action.

Thank you
By
Shashi bhushan