[Resolved]  Idea Cellular — Tamilnadu Lok Adalat Notice

Address:Chennai, Tamil Nadu

Lok Adalat case no. 26739/2015 I had to appear on May 26, 2015. But I got this notice today on May 30, 2015. As per the case : (Cust. Co. :[protected] I have not used that sim since after I bought it because there is not Idea network in my office. And I don't even know where it is now. I had read in the template given with the sim that if I won't use this sim for some * months then its services will be stopped. But still I'm getting the bills. The only deduction was done with that numbers was of Rs. 3/- that too because I entered into the Idea Power option of the SIM. And the only call made from that SIM was to Idea Care to activate the SIM. Sir/Ma'am, I am a regular IDEA user. I am using an another IDEA SIM since last 4 years (another state SIM). Kindly look into this matter and deactivate that sim. Here I don't want to disclose my number, kindly verify it by my Customer code. And kindly do the communication with my registered email id. That secondary mobile number that I provided is not in use. If you wish then I can mail you my current number. Thanks.
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Jun 7, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. Please reply with your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular
Idea network is very bad they deduct amount from prepaid also by saying different stories. Without out any permission just they will activate and renuve services. Customer care is very bad. If we ask any thing they say it's system do automatically. Idea company just robe ring customers.

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