Idea Cellular — Tariff keeps changing without notice - !dea

Address:

Bangalore, Karnataka

I took this !dea prepaid service 3 years ago. When I took the the connection, the calls rates were cheap and SMSs were free.Within a year, they started charging for 1st three SMSs and from the 17th SMS. Today I got to know that, my plan has changed to per second plan (1.6 paise per second). This is ridiculous. When I told the customer care guy that, I would opt for MNP if the tariff is not changed, he said "your wish, Madam". He was so confused while telling the tariff as well. !dea has got worst plans and worst customer service. Pathetic! That's the only word I can use for them.