[Resolved] Idea Cellular — Tariff Plan not activated but amount was deducted | |||
I recieved a message on my mobile number- [protected] from idea about the special offer for tariff plan so as per the special offer I paid Rs. 31 on 12-3-17 through net banking, so that the tariff plan should get activated on mu number- [protected]. But the amount was deducted but the facility ( 1 paisa per second) is not provided yet . So either refund the money or provide the facility as soon as possible as per that offer from the date of activation. Was this information helpful? | |||
Apr 30, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Mar 16, 2017 Idea Cellular Customer Care's response Hi, We sincerely regret the inconvenience. We will revert with an update shortly. Regards, Vicky Verified Support Mar 18, 2017 Idea Cellular Customer Care's response Hi, As per your recent telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline. Regards, Vishal | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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