[Resolved]  Idea Cellular — telephonic abuse

Hi, to the concerned team!!! Um writing this with the terrible n abominal experience i had with u guys, i used an idea sim i lost it 3months back also i had a phone ideally got damaged followed by the sim break, i had totally forgotten to make my payment, but wasn't even notified though, but i started getting calls from this specified number [protected] and the other number [protected] so wen i got a reminder stating that i will b making my payment in next two days, so they ideally told me they can't wait or there will be warrant issued or a fir filed against my name... I told them plz go ahead i know how the legal works um ready to face it... Coz authentically i know tht was not a biggest mistake coz i know what i was doing next, to say i got call from this number [protected] stating that this has to b dun today and this lady she claims she is a pc who ideally turns out to b a unprofessional wench abusing me and my entire family and groups, which ticked me off...! And also said this stating i have all your recordings i am going to upload it on the internet... Now my concerns are is the privacy that a network gives to their customers? Secondly is the professional way of dealing? And i wud have made thousands of xalling including my personal and deep personal calls so is the privacy that a netwrk providers can give their customers... Um deeeply concerned about every other customers now... I am ready to face this on media or anywr as well... I have the voice clips of the lady who spoke to me... And using abusing and filthy statements i am ready to legaly go against idea... The totally crappier customer care executives this is deeply a private and privacy concerns and also this has hit my self respect!!! Now wts next people plz help!!!
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Nov 4, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2017
Idea Cellular Customer Care's response
Dear Customer,

We have noted your concern our team will get back to you at earliest to share an update for the same.

Regards,
Lakshmi.
Complaint comments 

Comments

From last 2 months there is not enough network in our area thats why there are lots of problem in communication and 3G internet network is so slow that we can not use properly other mobile networks is strong in our area then whats problem only with idea, pl confirm
so do something and guide us about our problem
Idea Cellular Customer Care's response, Oct 3, 2017
Verified Support
Dear Customer,

We regret that you have to face this. Please share Idea contact number, wherein problem persist. We shall get back to you at the earliest.

Regards,
Lakshmi.

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