[Resolved]  Idea Cellular — the company is just looting customers

I have been using idea postpaid since 7 months and I wished to port to prepaid.So I approached one of the nearest service center to do so but they declined and asked me to come during my billing period cycle.So the next month I went there and asked to do the same but they declined it again giving false reasons but I was adamant so I told them to do it right now.
So the processing was almost done they told me you will receive 2 confirmation calls which you have to answer.Like said I got a call which was not even a call, yes, it was a missed call and now they're telling me we can't port your SIM as you haven't received our calls(call)
This was pathetic.You ### show how dedicated you guys are towards your fellow customers in the crores of money you spend on your ads but not even 10% is true.Total total ###.I have decided to personally to n meet the manager over there and stop this ### going in the name of service.Pathetic.
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Sep 22, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2018
Idea Cellular Customer Care's response
Dear customer,

Apologies for the inconvenience caused and delay in responding to your concern. Kindly share your idea contact number in which the issue is persisting in order to assist you further. 

Regards,
Prajakta
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