[Resolved] Idea Cellular — The costumer care executive was talking ridiculously

tarun sabbarwal

from Chakia, Bihar

Address:	Dausa, Rajasthan, 303303
Website:	www.ideacellular.com

I was talking with the idea costumer care senior executives his name is VISHAL YADAV and he was talking without the manners. He was saying that "company ko koi fark nahi padta aapki baato se". A costumer is calling to solve out his problems and the costumer care executive talking like this and replying so rudely. I am not happy with this reply and the behaviour of this man.

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Dec 3, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Nov 02, 2016

Idea Cellular Customer Care's response Hi Tarun,

We deeply regret the inconvenience caused. Please reply with your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Regards,
Esther

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Comments

buddhadev

from Kolkata, West Bengal

I am Buddhadev Adhikary, the customer o[censored]r forum. My brother in law has been missed for five days.I have receive a call from [protected].which is idea no.After that the no has been switched off.so I think the owner of this no is guilty.pls pls pls tell me the customer id of above mentioned customer no.
You are requested to help me.

Thanks

Vinayak Radhakrishnan

from Pathanamthitta, Kerala

I am using idea postpaid connection with number [protected]. I want all incoming details for the last 2 months in my registered email id

Idea Cellular Customer Care's response, Nov 3, 2016

Verified Support

Hi Vinayak,

Call details require validation of your details. Thus, we request you to contact customer care by dialing 12345 from your Idea mobile or write to email desk at [email protected]. You can also visit our website, www.ideacellular.com.

Regards,
Esther