breaching a policy and word from idea
I was a idea post paid customer since last 2 years but recently i through the sim in dusbin with a great disappointment. i paid for idea 1000. 2000.. 3000 whatever the amount is whitin the given time but suddenly i got the Unauthorized Bills with higher amount. although the CCE replace my plan with a higher plan with a promise that you will get the bill more than 2000. i was happy with my old plan but i trusted that CCE and this is my first mistake and your first breach.
after getting much amount and hearing my prob regarding bill they agree to give me waiver and not to cut my connection for upcoming 12 days if i paid 1000 rs. i paid 1000 rs immediately but there is no such waiver adding to my bill. just following day they cut my connection. i beared a bigg loss due to this. i completely lost my trust on idea and since im not using idea no.
ryt now your recovery agent using the confidential contact which is not only against your privacy policy but also against the Indian privacy act law.
im always agree to pay the...
kya likh raha hu... dhamki bhari call aa rahi hai un contacts par aapke agents ki.. yaad rakhiye isse idea ki chavi ka jyada nuksaan hai. mera to hai hi.. i know that you can not going to do anything against them ..but
recovery agent's no [protected]...
[protected]
[protected]
[protected]
athe all are girl and talking vulgar (ashleel baatein) ..ek or baat inme se kisi ka no. idea ka nahi hai .. yani ki baad me aap kah sakte hain ki aapka inse koi lena dena nahi hai.. isliye main inpar bhi bharosa ni kar sakta.. lekin aap apne customer kho rahe hai ye chain bad sakti hai
Was this information helpful?
No (0)
Yes (0)
Idea Cellular customer support has been notified about the posted complaint.
We regret the inconvenience caused to you. Please share your Idea mobile number and alternate contact number so that we are able to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
We regret the inconvenience caused to you. Please share your Idea mobile number and alternate contact number so that we are able to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.
Thanks & Regards,
Customer Care, Idea Cellular