[Resolved] Idea Cellular — Threatening calls/insults directed towards me for non payment of bills | |||||
Dear listener, Some six months back I had applied for a postpaid connection through one of Idea cellular stores for a friend on my name and had provided suitable documents for the same but physical verification was never done on my address which I had given and number got in operations...The plan on number was for some Rs 1800 but bill generated was for around 3300 which my friend refused to pay and I started getting calls for payment and I never refused on obtaining a connection even though I was not the user of the number [protected]. Idea people even sent some collecting agent to my workplace and he was very rude and disrespecting harming my image at my workplace even though I never received a copy of the bill and now I have been receiving calls on disguising themselves as court people and threatened to fill some forgery case against me which is shocking as there is no forge on my behalf and I have evidence to prove my part. Now I am sharing a number [protected] who said her name is sherya who impersonated herself as court person and threatened my to pay bill amount plus 15000 court charges...I would like you to look into the matter and take proper action this person or else I will file a case against company for derogatory actions taken against me without doing even the physical verification at my address. You can reach me at [protected] Regards, Rakesh kumar New delhi Was this information helpful? | |||||
Aug 27, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support May 26, 2016 Idea Cellular Customer Care's response Dear Customer, We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly. Thanks & Regards, Customer Care, Idea Cellular Verified Support May 26, 2016 Idea Cellular Customer Care's response Dear Customer, As per your telecon with our customer service associate on 26th May 2016, we wish to inform you that the matter is being followed up and our concern team will revert to you at the earliest. Thanks & Regards, Customer Care, Idea Cellular Verified Support May 30, 2016 Idea Cellular Customer Care's response Dear Customer, As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline. Thanks & Regards, Customer Care, Idea Cellular | |||||
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