[Resolved]  Idea Cellular — Threatening the customer

Address:Nagpur, Maharashtra

Idea cellular cheated with me. I have taken a connection having number [protected] because I was required 3G services at my home. From day 1, I was not getting network and if sometimes network comes then there was only 2G speed. I lodged a complaint regarding this issue. There had not been taken any action on my issue and complaint was closed from Idea end. I went to Idea outlet to close the connection, Idea people was not ready to close the connection and said you will have to pay the bills for 3 month then only we will close the connection. Why should I pay the bill while I'm not using it? When I asked the same to Idea managers then they threatened me to pay the 3 month bill. It's a loot with consumer. Thanks & Kind Regards, Manish Jain
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Aug 14, 2020
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused to you. Our efforts in contacting you could not be established. Please share your alternate contact number and suitable time for us to reach you and address your concern.

Thanks & Regards,
Customer Care, Idea Cellular

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