Idea Cellular — To stop 3G data service

Vivek1star

from Noida, Uttar Pradesh

Address:

New Delhi, Delhi, 110044

I (vivek kumar bhardwaj) want to stop 3G data service, and he said you can not stop any service in advance, they said you can call only at that time when you want to stop it.

My billing cycle date that is 23rd on every month. I called to customer care (Reference Id: C1-[protected]) on 23rd at 3:14 AM to stop 3G data service and they said you should pay 250/-

In this case I said that please stop my 3G data service on 22nd in next month automatically, they said you should call us on 22nd in next month.

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Comments

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Customer,

As per your telecon with our customer service associate on 23rd Feb 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular