[Resolved] Idea Cellular — too much

ShanKhsubhra Mukherjee

from Noida, Uttar Pradesh

Address:

Kolkata, West Bengal, 712258

Don't provide well services from network side. They harass too much after contacting. I request to convert from postpaid to prepaid but after contacting & without any permission they activate a new low budget postpaid plan. If i asked why they did the customer service provider respond me that they did it with the permission of the consumer. They neither provide any well service nor provide any attaintion.

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Nov 1, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Oct 01, 2018

Idea Cellular Customer Care's response Dear Customer,

We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you? Let us know & we'll be happy to assist.

Regards,
Prajakta

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Comments

Vinay30691

from Ahmedabad, Gujarat

Dear Idea,

Please block below idea mobile number due to missing mobile.
Mobile number:[protected]

Idea Cellular Customer Care's response, Sep 27, 2018

Verified Support

Dear Customer,

Apologies for the inconvenience caused and delay in responding to your concern. Kindly share your alternate number in which the issue is persisting in order to assist you further. Please visit to nearest idea store.

Regards,
Prajakta