[Resolved] Idea Cellular — transfer of ownership | |
I need to link aadhar number as a part of re-verification process. But the registered person is married and shifted to kolkata and i stay in mumbai. I can't update aadhar under her name. I requested for port out from idea to another operator due to this chaos, but got a call from idea representative that i can update my aadhar card number as a part of re-verification process and the number will be updated under my name, but the idea store representative told me that it is not possible, if i do so, my number will be permanently discontinued. Also i am forced to transfer it in postpaid plan if i want to transfer ownership which i don't want to. Please help. I am not getting any concrete solution from anywhere. This is urgent. Was this information helpful? | |
Sep 7, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Aug 07, 2017 Idea Cellular Customer Care's response Hi, We would inform that the person in who's name the number is registered has to visit the Idea Store for re verfication and aadhar card link as biomtric procedure is required for that.. Request you to visit the idea store for port out/change of ownership with documents. Regards, meeta. | |
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