[Resolved] Idea Cellular — unable to port service

[Resolved] Idea Cellular — unable to port service

M Mitesh_Bhanushali from Mumbai, Maharashtra

Inorder to port from Idea cellular service to other network, we need to send PORT Sms to 1900 to get a UPN code to port into other service. But it seems like idea company has blocked my sms sending to 1900, so that i cannot port my number. I am able send send SMS to other contacts but not able to send SMS to 1900. Also, when i called to customer care helpline, i did not get any help. And in next few attempts the helpline always showed busy. Please resolve my issue, I want to immediately leave idea service. +1 photos Was this information helpful? No (0) Yes (0)
Oct 19, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Sep 18, 2018 Idea Cellular Customer Care's response Dear Customer, As per recent communication, we have informed you that request was raised for mobile number portability and the same has been closed on 15/09/2018 for the mentioned idea number. Regards, Prajakta
2 Comments	Share
Submit Close

Related Idea Cellular reviews

View all 16713 Idea Cellular Reviews

Comments

HITENDRA NAGINDAS SHETH

from Ahmedabad, Gujarat

NO CALL PROBLEM Outgoing and incoming even if Full Tower Network available in Area of Rajkot City pin 360005 society Alap Heritage on Satya Sai Hospital Road

Idea Cellular Customer Care's response, Sep 11, 2018

Verified Support

Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Lakshmi.

Gurakshnoor Pannu

from Hoshiarpur, Punjab

Sir i send request two times from your idea service centers but no result please change my numbers[protected], [protected] to prepaid i[censored] can't take any action then which i doesn't like to change my connection to another company that happened

Idea Cellular Customer Care's response, Sep 12, 2018

Verified Support

Dear Customer,

Apologies for the inconvenience caused and delay in responding for your concern, as per our recent communication, we requst you to kindly visit nearest ides store once again to reraise the request for post to pre migration.

Regards,
Prajakta