[Resolved]  Idea Cellular — unable to provide promised internet speed.

Address:411014

I have stated recieving emails with subject as lok nayalaya intimation. I took 444 plan idea broadband connection on april 15 2017 2 mbps speead. On monthly basis plan. Since then i did not get speed of 1 mbps even, deapite of giving advance of rupees 2000. I did not promised speed, idea is cheeting customers
I am raising a complaint against this,
Also i had raised mutulple tickets to resolve internet speed but no response.
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May 23, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Apr 08, 2018
Idea Cellular Customer Care's response
Dear Customer,

Apologies for the inconvenience caused. We request you to contact us on [protected]/ [protected] or else you can mark an e-mail on [protected]@idea.adityabirla.com for broadband related queries & complaint.

Regards,
Lavina
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