[Resolved]  Idea Cellular — unable to receive sms on sim upgrade

Address:208013

I updated my idea 3g sim to idea 4g, i am unable to receive any messages from others friends, banks etc. Due to my business i am usually & time to time in need money transfer regarding otp sms from my bank (Which is ok before upgrading to 4g).
I contacted customer care of idea they told me it is activated after 24 hour, although my all services is activted except messages.

When i approach to outlet of idea they told to contact customer care & helpless.
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Sep 13, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2018
Idea Cellular Customer Care's response
Dear Customer,

As per recent communication, you've confirmed that your concern with regards to sms issue has been resolved.

Regards,
Neha
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