[Resolved]  Idea Cellular — unacceptable behaviour from customer care agent .

Address:Mumbai City, Maharashtra, 410206

I want to higher authorities to take strict action for emp id provided to me as[protected]. Name given as pooja kale.

Highly shameful with and inappropriate behavior was shown by this lady.
Does not understand the meaning of professionalism at all.
Crossed the limits of how to speak with your clients.

Please listen to the recorded call with this agent.

Please contact me asap.

Also beacuse of this i today i am disconnecting my two other idea numbers. I need an apology from this idea as son as possible. I have recorded her call.

Will go in consumer forum if strict action not taken
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Jan 3, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Nov 10, 2017
Idea Cellular Customer Care's response
Dear Customer,

As per our telecon, we have forwarded your concern to our respective team. Our concern team will get back to you for further assistance.

Regards,
Lakshmi.
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