Idea Cellular — unauthorised balance deduction

Address:

Tumkur, Karnataka, 572101

I got a message this morning saying that i have subscribed for juice up and deducted 75rs. I have no idea what that is and i didn't even subscribe that. I called 198 and that customer care representative is arguing with me telling me they will deactivate it but the 75rs is non refundable. I thought customer care people are supposed to be helping not arguing or talking back. I'm a student and rarely recharge. 75rs is like 2-3 months charges for me. Can't you people atleast ask a confirmation before activating such thing. I want my money back asap. Please help me. The customer care request no is[protected]