Idea Cellular — UNAUTHORIZED INTERNET CHARGES Mob no- [protected]

Address:

Saharanpur, Uttar Pradesh

Dear Sir I am using idea post paid connection. Issue is that on dated 07.06.2015 my Bill had generated of Rs 2590.28 & then I applied for change in Data plan. Today ( 09.06.2015 & Rs 2600) I have paid my Bill in morning & I received confirmation form Idea. But in afternoon I have received msg that my outstanding left i.e.rs 2800. When I talked to concerned Deptt, They are saying no benefit will be paid during plan change thats why I have to bear the charges. But pls let me know when My bill already generated and I applied for new Plan then How I liable to pay charges If company have that kind of terms then why they don’t block my services during the changes. And without informing to me they make me liable to pay further & become my number BAR. Please look into this matter urgently. I already faced loss finically. Raj Kumar [protected]@gmail.com