To the CEO, Idel Cellular.
I have one Airtel post-paid number and one Idea pre-paid mobile number. Original numbers, not ported from or to any Cellular Service providers.
Recently while getting a duplicate SIM card for my Idea number(as I lost original card) I was asked to provide an alternate contact number, for which with trust I provided my Airtel number.
I can understand that you have a business need to send promotional SMS about your Idea offers to me but I expect that you send it only to my Idea number. I receive several Idea promotional SMS from Idea on my Airtel number.
Please stop this unethical practice with immediate effect for all your customers.
You also have a very bad practice of getting only customer's signature on the form and filling rest of the form yourself later as per your convenience and preference. So DO NOT say that I opted for it.
You should send your promotional SMS to only your Idea Subscriber's Idea Cellular numbers.
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