[Resolved] Idea Cellular — unlimited

nagarjun arjun

from Madhugiri, Karnataka

Address:

Thiruvananthapuram, Kerala, 695021

Sir/mam
Am nagarjun using idea all time am using 398 offer but this time didnt get unlimited offer am also a business. When i call with customer that balance will cut. Customer care says many terms and conditions. Now a days am facing many loss regarding this. When am go to put this offer nobody said regarding this terms and condition, and not mention in brochure also i having idea brochure. In the message also mention UL or unlimited offer. Sir sorry for say that i didnt get any good assistance from ur company so. Am
Planning to move legally . In this week

Nagarjun
[protected]

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Sep 13, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2018

Idea Cellular Customer Care's response Dear Customer,

As per recent communication, we have informed you that for recharge of any combo plan, there is a capping of 250 min/day and 1000 min/week. For furher clarification on the same, you can visit given http://www.ideacellular.com/. However, we have noted your feedback for further improvement in our services.

Regards,
Neha