[Resolved] Idea Cellular — unnecessary asking for bill | |||
I ahd been to idea last month to change my service network to jio. Had asked them the total outstanding bill. They told me its 550 i was so pissed with the network i paid away all 550 to just close of the network and today i get a mail and a call that there is a pending amount of 127rs. When i had asked in the store that will i have to pay any other charges they said no u have paid the entire amount. Now they say u have to pay and jio calls and tell me if not paid we will have to cut down ua services. Tries opening the bill sent to me of mail from idea m not able to with the same password what i used for last 3 years. Can contact on : [protected]@gmail.com ([protected]). Was this information helpful? | |||
Nov 14, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Oct 14, 2018 Idea Cellular Customer Care's response Dear customer, As per our recent communication, you have confirmed that your concern regarding your bill has been resolved. Regards, Prajakta | |||
2 Comments | |||
Comments
Dear sir / Madam,
Please provide me Voice call record require of [protected] from 2:00Am to 2:40AM of 03.10.2018 i request to please this is urgent.
regards
prashant
[protected]
Please provide me Voice call record require of [protected] from 2:00Am to 2:40AM of 03.10.2018 i request to please this is urgent.
regards
prashant
[protected]
Idea Cellular Customer Care's response, Oct 14, 2018
Verified Support
Dear Customer,
We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you? Let us know & we'll be happy to assist.
Regards,
Prajakta
We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you? Let us know & we'll be happy to assist.
Regards,
Prajakta
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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As per our recent communication, you have confirmed that your concern regarding SMS connectivity has been resolved.
Regards,
Prajakta