[Resolved]  Idea Cellular — unnecessary asking for bill

Address:Pune, Maharashtra, 411019

I ahd been to idea last month to change my service network to jio. Had asked them the total outstanding bill. They told me its 550 i was so pissed with the network i paid away all 550 to just close of the network and today i get a mail and a call that there is a pending amount of 127rs. When i had asked in the store that will i have to pay any other charges they said no u have paid the entire amount. Now they say u have to pay and jio calls and tell me if not paid we will have to cut down ua services. Tries opening the bill sent to me of mail from idea m not able to with the same password what i used for last 3 years.

Can contact on : [protected]@gmail.com ([protected]).
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Nov 14, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2018
Idea Cellular Customer Care's response
Dear customer,

As per our recent communication, you have confirmed that your concern regarding your bill has been resolved.

Regards,
Prajakta
Complaint comments 

Comments

After upgrading my idea sim from 3g to 4g today, I am not abale to recieve text messgaes as well as OTPs. Although I can make calls, recieve cals, send sms. Please resolve my issue as soon as possible. My no. is [protected]
Idea Cellular Customer Care's response, Oct 14, 2018
Verified Support
Dear Customer,

As per our recent communication, you have confirmed that your concern regarding SMS connectivity has been resolved.

Regards,
Prajakta
Dear sir / Madam,

Please provide me Voice call record require of [protected] from 2:00Am to 2:40AM of 03.10.2018 i request to please this is urgent.

regards
prashant
[protected]
Idea Cellular Customer Care's response, Oct 14, 2018
Verified Support
Dear Customer,

We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you? Let us know & we'll be happy to assist.

Regards,
Prajakta

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