[Resolved] Idea Cellular — unnecessary deductions — idea

navkumar77

from Nellore, Andhra Pradesh

Oct 1, 2017

Address: 500037

I am being charged rs 500 because o[censored]nnecessarily activation of services.
She only picks up calls and is not in a position to activate services

Customer services is really pathetic, they place on hold for 20-30 mins and then disconnect call without even giving solution.

Request the authorities to take care of customer services (I have names of ad visors who had disconnected my calls) or they will simply loose customers and also request to deactivate these services and make sure these charges are not deducted anymore.

I am a customer of idea since last 10 years and if don t get satisfactory solution - unfortunately i will have to do number port and take necessary action.

My mobile number - [protected]
Padmavathi.

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Nov 2, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Oct 02, 2017

Idea Cellular Customer Care's response Dear Customer,

We tried reaching you on the provided contact number but couldn't get through. As checked there was a VAS service activated on your number. So the amount deducted accordingly.

Regards,
Lakshmi.