[Resolved]  Idea Cellular — unnecessary massages and their charges

Idea cellular company send unnecessary massages and charged as much as they are comfortable to protect their cheating behaviour. Today i not used my phone for a long time and when used, saw a msg that you have been charged some money. I called them, they said that i dialed a number so i charged, like i don't know how to use my phone. They often use these tricks to fulfill their target of revenue.
Was this information helpful?
No (0)
Yes (0)
Feb 16, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jan 15, 2018
Idea Cellular Customer Care's response
Dear Customer,

Apologies for the inconvenience caused. To help you with your concern, kindly provide us your Idea contact number for which you're facing the issue. Also, we request you to dial *121*46# or send and an SMS as STOP to 593350 to stop the flash SMS.

Regards,
Lavina
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information