Idea Cellular — Unwanted balance deductions

Address:

Chennai, Tamil Nadu

I am using idea for more than a year. Many times i have been uncomfortable with your service. If i put up a internet pack and if it expires i never get a alert message rather you start deducing from main balance. Another main issue. What the hell you cancel a active plan only because i have put up a another plan. I was using 2g plan mean while i was in need of a 3g plan and so i recharged a 3g pack, to the anger after my 3g pack i get my active 1 month plan back. Calling the customer care you gave a rude reply 'nothing can be done' and again a same issue now. Just 2 days ago i recharged with a 2g pack of 2gb . By fault i activated the internet loan pack of 50mb. Please think is there any need for me to do so. But the hell, you deduced the pack and said that cannot be retrived back fter the 2 days validity. A much foolish thing happening in idea network. Ashamed to be a customer of this cheating networking. I want a valuable solution for my issue. Very much disappointed in using such a network. My idea number [protected] please fix it