[Resolved] Idea Cellular — unwanted billed applied for not using gprs services

radha hinge

from Gurgaon, Haryana

Address:	411034
Website:	www.ideacellular.com

Dear sir/madam,
We are using ur services since 2013. I have come wrong bill those service are not using. We are launch complain dated 6 nov 2018. But not given me any resolution your side. And also when we make call customer care your representative not given me any solution his talk very roughly.
Kindly requested to u clear my unwanted applied mob no [protected] charge rs 512 in the month sept. Less my billed so we make the actual bill amount.

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Dec 18, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Nov 16, 2018

Idea Cellular Customer Care's response Dear Customer,

We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you? Let us know & we'll be happy to assist.

Regards,
Prajakta